Purchase returns


The Lux33 watch store complies with the law "On Protection of Consumer Rights" and guarantees the quality of its products.

You can return or exchange goods for an illogical one under the following conditions:

  • Since the purchase, no more than 14 days have passed.
  • The appearance of the product and its packaging, protective films, tags and labels are preserved.
  • The goods were not used, its presentation and consumer properties were preserved.

In case of return of the goods, the consumer receives 100% compensation of the cost of the goods.

Delivery services, packaging, settings are non-refundable and in the event of a return of the goods, the cost of services is not refundable.

Return or exchange of goods is possible when the goods are delivered to the seller's store. The cost of delivery to the store when returning goods is paid by the buyer.

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